技术支持

常见问题

Q: 为什么我的 My State Monitor 不显示功耗和温度?
A: 功耗、温度等高级传感器数据需要可选的 MSMHelper 组件。请访问 Helper 下载页,下载并安装 MSMHelper 后重启 My State Monitor 即可。
Q: MSMHelper 安全吗?会不会上传我的数据?
A: MSMHelper 完全安全。它只在本机 127.0.0.1 运行,与主 app 通过 token 校验通信,不会上传任何数据。详情请查看隐私政策。
Q: My State Monitor 支持哪些 macOS 版本?
A: macOS 14.6 (Sonoma) 及以上版本,支持 Apple Silicon (M1/M2/M3/M4/M5) 芯片。
Q: 为什么我的 Intel Mac 上有些数据不显示?
A: My State Monitor 主要为 Apple Silicon 优化。部分传感器(如芯片温度、功耗)仅在 Apple Silicon Mac 上可用。
Q: 如何卸载 MSMHelper?
A: 直接将 /Applications/MSMHelper.app 拖入废纸篓即可。My State Monitor 会自动降级为基础监控模式。

联系我们

邮箱:miurimos@163.com

我们通常会在 24 小时内回复。

反馈与建议

若您有功能建议或发现了 bug,欢迎通过邮箱联系我们。您的反馈将帮助我们持续改进 My State Monitor。

Support

Frequently Asked Questions

Q: Why doesn't My State Monitor show power consumption and temperature?
A: Advanced sensor data like power draw and temperature requires the optional MSMHelper component. Please visit the Helper download page, install MSMHelper, and restart My State Monitor.
Q: Is MSMHelper safe? Does it upload my data?
A: MSMHelper is completely safe. It runs locally on 127.0.0.1, communicates with the main app via token authentication, and never uploads any data. See our Privacy Policy for details.
Q: Which macOS versions does My State Monitor support?
A: macOS 14.6 (Sonoma) and later, optimized for Apple Silicon (M1/M2/M3/M4/M5) chips.
Q: Why is some data not showing on my Intel Mac?
A: My State Monitor is optimized for Apple Silicon. Some sensors (e.g., chip temperature, power consumption) are only available on Apple Silicon Macs.
Q: How do I uninstall MSMHelper?
A: Simply drag /Applications/MSMHelper.app to the Trash. My State Monitor will automatically fall back to basic monitoring mode.

Contact Us

Email: miurimos@163.com

We typically respond within 24 hours.

Feedback & Suggestions

If you have feature suggestions or found a bug, please contact us via email. Your feedback helps us continuously improve My State Monitor.